Accor · Dubai, UAE · Ref: 25092642
Website Accor
Hiring Hostess in Dubai, Dubai, United Arab Emirates
Hostess at Accor in Dubai-25092642
How does your working day look like … • Welcome and engage each guest in a polished, confident, and upbeat manner aligned with the 25hours tone of voice. • Manage guest seating, flow, and table allocations based on reservations and walk-ins, ensuring fairness and efficiency across all service sections. • Accommodate special guest requests and communicate effectively with the service team to ensure expectations are met or exceeded.
💼 Full-time
🏢 On-site
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Hostess
Accor · Dubai, United Arab Emirates
Posted: 2026-09-24
Job Summary
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Reference
25092642
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Company
Accor
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Job Title
Hostess
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Department
Customer Service
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Location
Dubai, Dubai, United Arab Emirates
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About Accor
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves.
In addition, with a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work.
Moreover, we are a colourful, diverse, professional team and love our friendly, informal culture. COME AS YOU ARE & JOIN THE 25h TRIBE.
Working at Accor
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves.
In addition, with a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work.
Moreover, we are a colourful, diverse, professional team and love our friendly, informal culture. COME AS YOU ARE & JOIN THE 25h TRIBE.
Position Overview
This Hostess opportunity with Accor is based in Dubai, United Arab Emirates. The selected candidate will support practical Hospitality activities and work with relevant colleagues to meet operational priorities.
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Seniority
Entry Level
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Industry
Hospitality
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Employment Type
Full-time
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Work Model
On-site
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Job Location Type
Physical location
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Job Description
Role Purpose
How does your working day look like …. Welcome and engage each guest in a polished, confident, and upbeat manner aligned with the 25hours tone of voice..
In addition, manage guest seating, flow, and table allocations based on reservations and walk-ins, ensuring fairness and efficiency across all service sections.. Accommodate special guest requests and communicate effectively with the service team to ensure expectations are met or exceeded..
Moreover, maintain up-to-date knowledge of menus, special events, seating arrangements, and guest preferences..
Main Activities
Handle guest complaints, feedback, and queries professionally, ensuring resolution or escalation when appropriate.. Maintain presence at the host stand at all times during service, ensuring seamless guest reception and restaurant ambiance..
In addition, accurately manage reservations using the restaurant’s system, including inputting, updating, and reviewing guest data and seating plans.. Confirm reservation details, guest counts, and preferences, and communicate any changes to relevant team members..
Moreover, answer phone calls promptly and professionally (within two rings), assist with inquiries, and record messages or bookings accurately..
Delivery and Collaboration
Coordinate with the kitchen, service, and bar teams to maintain pace and timing of service based on guest volume and flow.. Maintain cleanliness and organization of the reception and entrance areas; assist with clearing and resetting tables when required..
In addition, perform assigned side duties such as updating seating charts, polishing menus, or assisting with menu distribution.. Follow grooming and uniform standards as set by 25hours, always reflecting a stylish and refined appearance..
Moreover, ensure compliance with all fire, health, safety, and hygiene standards, as well as local and internal licensing requirements.. Support a strong sense of teamwork, collaboration, and mutual respect within the restaurant and across departments.
Key Responsibilities
- How does your working day look like …
• Welcome and engage each guest in a polished, confident, and upbeat manner aligned with the 25hours tone of voice.
• Manage guest seating, flow, and table allocations based on reservations and walk-ins, ensuring fairness and efficiency across all service sections.
• Accommodate special guest requests and communicate effectively with the service team to ensure expectations are met or exceeded.
• Maintain up-to-date knowledge of menus, special events, seating arrangements, and guest preferences.
• Handle guest complaints, feedback, and queries professionally, ensuring resolution or escalation when appropriate.
• Maintain presence at the host stand at all times during service, ensuring seamless guest reception and restaurant ambiance.
• Accurately manage reservations using the restaurant’s system, including inputting, updating, and reviewing guest data and seating plans.
• Confirm reservation details, guest counts, and preferences, and communicate any changes to relevant team members.
• Answer phone calls promptly and professionally (within two rings), assist with inquiries, and record messages or bookings accurately.
• Coordinate with the kitchen, service, and bar teams to maintain pace and timing of service based on guest volume and flow.
• Maintain cleanliness and organization of the reception and entrance areas - assist with clearing and resetting tables when required.
• Perform assigned side duties such as updating seating charts, polishing menus, or assisting with menu distribution.
• Follow grooming and uniform standards as set by 25hours, always reflecting a stylish and refined appearance.
• Ensure compliance with all fire, health, safety, and hygiene standards, as well as local and internal licensing requirements.
• Support a strong sense of teamwork, collaboration, and mutual respect within the restaurant and across departments.
Candidate Requirements
- Your personality counts more than your CV …
• Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.
• Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to speak the English language sufficient to conduct small employee meetings to impart new information.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• High school graduate or equivalent required.
• Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred
• Additional language ability preferred.
Required Skills
Verified role focus: Customer Service; Hospitality. Editorial career guidance — review the official qualifications for role-specific technicalsoftwarecommunicationsafety and stakeholder-management skills.
Compensation and Benefits
- Additional Information
What’s in it for you …
• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more…
Salary Insights
Final compensation may depend on experience, qualifications, interview performance, shift requirements, internal grading, and the employer’s approved compensation structure.
Why This Job Is a Great Opportunity
This verified Hostess vacancy offers direct involvement in hospitality work with Accor in Dubai. The official description highlights responsibilities and qualifications specific to the advertised project or discipline, with direct application through the employer's authorised ATS.
Location and Map
This role is listed in Dubai, Dubai, United Arab Emirates. Candidates should confirm the exact workplace, shift arrangement, travel expectations, and reporting location directly with the employer.
Frequently Asked Questions
How can I apply for this job?
Use the official application link provided on this page and review the employer requirements before submitting your application.
Is this job posted by LinkatoJobs?
No. LinkatoJobs shares verified job information for candidate convenience. The employer or its official hiring platform manages the recruitment process.
Is visa sponsorship available?
Visa sponsorship status is listed in the job summary. Candidates should confirm final eligibility directly with the employer.
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Job Application Notice
This job posting for Hostess at Accor is shared on LinkatoJobs for informational purposes only. LinkatoJobs is not the employer and is not involved in the hiring process. Applicants should verify all job details directly through the official company website or application page before applying.
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Hostess
Accor · Dubai, United Arab Emirates
Posted: 2026-09-24
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