Sales Manager - Government/MICE

Job details

Job overview

AccorHotel is recruiting a Sales Manager – Government/MICE in Dubai, United Arab Emirates. Official vacancy REF121146N is a management appointment within Sales, with responsibility drawn from the employer's active job description.

Role purpose: Under the general guidance and supervision of the Director of Sales / Assistant Director of Sales, leads and manages all sales activities for the Government and MICE segments and maximizes business opportunities within the assigned area of responsibility.

Management responsibilities: Under the general guidance and supervision of the Director of Sales / Assistant Director of Sales, leads and manages all sales activities for the Government and MICE segments and maximizes business opportunities within the assigned area of responsibility.; To drive, manage and maintain robust positive relations with all key Government accounts, corporate clients, MICE partners, event organizers, agencies and business partners of Swissôtel Al Murooj, Dubai.; To work as a team member and contribute to creating the most professional sales team at Swissôtel Al Murooj, Dubai.; To meet and exceed sales targets set in the monthly and yearly forecasts and direct all efforts towards maximizing the hotel’s revenues and profits across all revenue streams, specifically rooms, meetings, conferences, banquets and food & beverage.; To develop and maintain a strong network of contacts within Government entities, corporate organizations, PCOs, DMCs, event companies, travel agencies and other relevant business partners to encourage and secure hotel business.; Generates and maintains customers within the Government and MICE segments through various sales activities, including face-to-face sales calls, telephone calls, client entertainment, networking and participation in industry events.; Maintains a high level of exposure for the hotel through direct sales, telephone, written communications, presentations, sales calls, networking events and promotional activities.; Ensures comprehensive and complete coverage of the assigned portfolio, including account management, prospecting, client servicing and business development, achieving targets and maximum productivity.; Provides service that is sincere, warm and enthusiastic, ensuring guests’, residents’ and colleagues’ satisfaction at all times.; Takes time to familiarise yourself with all guests, residents and colleagues and remains committed to service excellence.; Promotes efficiency, confidence, courtesy and an extremely high standard of social skills.; Generally promotes and ensures good inter-departmental relations.

Candidate requirements: **Required Qualifications:**; Bachelor's Degree in Business Administration, Hotel Management, Sales, Marketing, or related field; Minimum 2 years of professional experience in a sales management role within the hospitality, MICE, or government relations sector; Valid driving license; Demonstrated proficiency in Sales & Catering software systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Proven track record of achieving and exceeding sales targets in a corporate or hospitality environment; Strong knowledge of account management principles, contract negotiation, and business development strategies; Excellent written and verbal communication skills in English; additional languages are advantageous; Professional certification in sales, hospitality management, or related discipline is preferred; **Core Competencies Required:**; Strategic account management and relationship building with corporate and government entities; Sales forecasting, budgeting, and revenue optimization; Negotiation and contract management expertise; Market analysis and competitive intelligence gathering; Cross-functional collaboration and team leadership capabilities; Professional business etiquette and client entertainment standards; Commitment to maintaining confidentiality and adhering to professional ethics standards;

Workplace and engagement: Full Time, onsite, based in Dubai, United Arab Emirates. Official employer vacancy REF121146N.

Responsibilities

• Under the general guidance and supervision of the Director of Sales / Assistant Director of Sales, leads and manages all sales activities for the Government and MICE segments and maximizes business opportunities within the assigned area of responsibility.
• To drive, manage and maintain robust positive relations with all key Government accounts, corporate clients, MICE partners, event organizers, agencies and business partners of Swissôtel Al Murooj, Dubai.
• To work as a team member and contribute to creating the most professional sales team at Swissôtel Al Murooj, Dubai.
• To meet and exceed sales targets set in the monthly and yearly forecasts and direct all efforts towards maximizing the hotel’s revenues and profits across all revenue streams, specifically rooms, meetings, conferences, banquets and food & beverage.
• To develop and maintain a strong network of contacts within Government entities, corporate organizations, PCOs, DMCs, event companies, travel agencies and other relevant business partners to encourage and secure hotel business.
• Generates and maintains customers within the Government and MICE segments through various sales activities, including face-to-face sales calls, telephone calls, client entertainment, networking and participation in industry events.
• Maintains a high level of exposure for the hotel through direct sales, telephone, written communications, presentations, sales calls, networking events and promotional activities.
• Ensures comprehensive and complete coverage of the assigned portfolio, including account management, prospecting, client servicing and business development, achieving targets and maximum productivity.
• Provides service that is sincere, warm and enthusiastic, ensuring guests’, residents’ and colleagues’ satisfaction at all times.
• Takes time to familiarise yourself with all guests, residents and colleagues and remains committed to service excellence.
• Promotes efficiency, confidence, courtesy and an extremely high standard of social skills.
• Generally promotes and ensures good inter-departmental relations.

Requirements

• **Required Qualifications:**
• Bachelor's Degree in Business Administration, Hotel Management, Sales, Marketing, or related field
• Minimum 2 years of professional experience in a sales management role within the hospitality, MICE, or government relations sector
• Valid driving license
• Demonstrated proficiency in Sales & Catering software systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proven track record of achieving and exceeding sales targets in a corporate or hospitality environment
• Strong knowledge of account management principles, contract negotiation, and business development strategies
• Excellent written and verbal communication skills in English
• additional languages are advantageous
• Professional certification in sales, hospitality management, or related discipline is preferred
• **Core Competencies Required:**
• Strategic account management and relationship building with corporate and government entities
• Sales forecasting, budgeting, and revenue optimization
• Negotiation and contract management expertise
• Market analysis and competitive intelligence gathering
• Cross-functional collaboration and team leadership capabilities
• Professional business etiquette and client entertainment standards
• Commitment to maintaining confidentiality and adhering to professional ethics standards

Skills

• Project management
• Contract management
• Planning and scheduling
• Business strategy
• Team leadership
• Client management
• Performance reporting
• Multidisciplinary coordination

About AccorHotel

"Why work for Accor?. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS";

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