Guest Experience Manager

Raffles The Palm Dubai ยท Dubai, UAE ยท Ref: 291020260035

Website Raffles The Palm Dubai

Hiring Guest Experience Manager in Dubai, United Arab Emirates

Raffles The Palm Dubai logo

Guest Experience Manager at Raffles The Palm Dubai in Dubai – Ref 291020260035

Raffles The Palm Dubai is recruiting a Guest Experience Manager in Dubai, United Arab Emirates.

๐Ÿ“ Dubai, United Arab Emirates
๐Ÿ’ผ FULL_TIME

Apply for this Job

Guest Experience Manager
Raffles The Palm Dubai ยท Dubai, United Arab Emirates

Apply Now
Company Website

Closing Date: 2026-12-18 | Posted: 2026-10-29

Job Summary

Reference
291020260035
Company
Raffles The Palm Dubai
Job Title
Guest Experience Manager
Location
Dubai, United Arab Emirates
Experience
5
Valid Through
2026-12-18

About Raffles The Palm Dubai

Raffles The Palm Dubai

Working at Raffles The Palm Dubai

Hotel operating business recruiting through Accorโ€™s official careers system.

Position Overview

Based in Dubai, United Arab Emirates, this Guest Experience Manager position supports the ongoing work of Raffles The Palm Dubai. The role may involve coordination, documentation, service delivery, and practical problem-solving.

Seniority
Mid-Senior Level
Industry
Hospitality
Employment Type
FULL_TIME
Direct Apply
FALSE

Job Description

Role Purpose

ROLE Raffles The Palm Dubai is recruiting a Guest Experience Manager in Dubai, United Arab Emirates. RESPONSIBILITIES Lead guest-relations and butler teams across the guest journey; personalise services from pre-arrival to departure; improve satisfaction and resolve challenging situations; coordinate colleagues to maintain luxury service standards.

In addition, rEQUIREMENTS At least five years leading guest-facing services in luxury hospitality, with ultra-luxury experience mandatory.

Main Activities

Requires English, high-profile guest handling and team leadership, plus evening/weekend/holiday flexibility. Relevant degree and further languages are preferred.

In addition, eMPLOYMENT Full-time.

Delivery and Collaboration

PAY AND BENEFITS Pay amount not disclosed.

In addition, advert lists staff hotel-rate discounts; colleague stay/upgrading and dining/wellness privileges under the stated programmes. APPLY https://jobs.smartrecruiters.com/AccorHotel/744000158441824-guest-experience-manager?oga=true

Key Responsibilities

  • Lead guest-relations and butler teams across the guest journey
  • personalise services from pre-arrival to departure
  • improve satisfaction and resolve challenging situations
  • coordinate colleagues to maintain luxury service standards.

Candidate Requirements

  • At least five years leading guest-facing services in luxury hospitality, with ultra-luxury experience mandatory. Requires English, high-profile guest handling and team leadership, plus evening/weekend/holiday flexibility. Relevant degree and further languages are preferred.

Required Skills

Communication; teamwork; operational coordination

Compensation and Benefits

  • Advert lists staff hotel-rate discounts
  • colleague stay/upgrading and dining/wellness privileges under the stated programmes.

Salary Insights

Final compensation may depend on experience, qualifications, interview performance, shift requirements, internal grading, and the employer’s approved compensation structure.

Why This Job Is a Great Opportunity

Role focus: Lead guest-relations and butler teams across the guest journey.

Location and Map

This role is listed in Dubai, United Arab Emirates. Candidates should confirm the exact workplace, shift arrangement, travel expectations, and reporting location directly with the employer.

Open Location on Google Maps

Frequently Asked Questions

How can I apply for this job?

Use the official application link provided on this page and review the employer requirements before submitting your application.

Is this job posted by LinkatoJobs?

No. LinkatoJobs shares verified job information for candidate convenience. The employer or its official hiring platform manages the recruitment process.

Is visa sponsorship available?

Visa sponsorship status is listed in the job summary. Candidates should confirm final eligibility directly with the employer.

Related Jobs

Explore more verified career opportunities by location and category on LinkatoJobs.

Job Application Notice

This job posting for Guest Experience Manager at Raffles The Palm Dubai is shared on LinkatoJobs for informational purposes only. LinkatoJobs is not the employer and is not involved in the hiring process. Applicants should verify all job details directly through the official company website or application page before applying.

Apply for this Job

Guest Experience Manager
Raffles The Palm Dubai ยท Dubai, United Arab Emirates

Apply Now
Company Website

Closing Date: 2026-12-18 | Posted: 2026-10-29

To apply for this job please visit jobs.smartrecruiters.com.