Red Sea Utilities Company (Red Sea Global) · NOT_DISCLOSED · Ref: 291020260144
Website Red Sea Utilities Company (Red Sea Global)
Hiring Manager - Customer Service in Saudi Arabia
Red Sea Utilities Company (Red Sea Global) is recruiting a Manager – Customer Service in Saudi Arabia.
💼 OTHER
Apply for this Job
Manager – Customer Service
Closing Date: 2026-10-31 | Posted: 2026-10-28
Job Summary
|
Reference
291020260144
|
Company
Red Sea Utilities Company (Red Sea Global)
|
|
Job Title
Manager – Customer Service
|
|
|
Location
Saudi Arabia
|
Experience
10-15
|
|
Valid Through
2026-10-31
|
About Red Sea Utilities Company (Red Sea Global)
Red Sea Utilities Company (Red Sea Global)
Working at Red Sea Utilities Company (Red Sea Global)
Red Sea Global develops destinations and visitor experiences in Saudi Arabia.
Position Overview
The selected candidate will support practical Tourism & Destination Development activities and work with relevant colleagues to meet operational priorities.
|
Industry
Tourism & Destination Development
|
|
|
Employment Type
OTHER
|
|
|
Direct Apply
FALSE
|
|
Job Description
Role Purpose
ROLE Red Sea Utilities Company (Red Sea Global) is recruiting a Manager – Customer Service in Saudi Arabia. RESPONSIBILITIES Lead utility customer-care operations and staff; manage enquiries, complaints and outage communications; coordinate resolutions with control rooms and field teams; monitor service KPIs and improve processes, systems and regulatory compliance.
In addition, rEQUIREMENTS Relevant business or engineering degree and 10–15 years in customer/contact-centre operations.
Main Activities
Requires high-volume service leadership, utility workflows, SLAs and CRM/CIS systems. Utilities or regulated-infrastructure experience is preferred.
Delivery and Collaboration
PAY AND BENEFITS Pay amount not disclosed.
In addition, role-specific benefits not disclosed. APPLY https://careers.theredsea.sa/job/Manager-Customer-Service/1368415323/
Key Responsibilities
- Lead utility customer-care operations and staff
- manage enquiries, complaints and outage communications
- coordinate resolutions with control rooms and field teams
- monitor service KPIs and improve processes, systems and regulatory compliance.
Candidate Requirements
- Relevant business or engineering degree and 10–15 years in customer/contact-centre operations. Requires high-volume service leadership, utility workflows, SLAs and CRM/CIS systems. Utilities or regulated-infrastructure experience is preferred.
Required Skills
CRM
Compensation and Benefits
Salary Insights
Final compensation may depend on experience, qualifications, interview performance, shift requirements, internal grading, and the employer’s approved compensation structure.
Why This Job Is a Great Opportunity
Role focus: Lead utility customer-care operations and staff.
Location and Map
This role is listed in Saudi Arabia. Candidates should confirm the exact workplace, shift arrangement, travel expectations, and reporting location directly with the employer.
Frequently Asked Questions
How can I apply for this job?
Use the official application link provided on this page and review the employer requirements before submitting your application.
Is this job posted by LinkatoJobs?
No. LinkatoJobs shares verified job information for candidate convenience. The employer or its official hiring platform manages the recruitment process.
Is visa sponsorship available?
Visa sponsorship status is listed in the job summary. Candidates should confirm final eligibility directly with the employer.
Related Jobs
Explore more verified career opportunities by location and category on LinkatoJobs.
Job Application Notice
This job posting for Manager – Customer Service at Red Sea Utilities Company (Red Sea Global) is shared on LinkatoJobs for informational purposes only. LinkatoJobs is not the employer and is not involved in the hiring process. Applicants should verify all job details directly through the official company website or application page before applying.
Apply for this Job
Manager – Customer Service
Closing Date: 2026-10-31 | Posted: 2026-10-28
To apply for this job please visit careers.theredsea.sa.