Assistant Director People & Culture

Job details

Job overview

AccorHotel is recruiting a Assistant Director People & Culture in Dubai, United Arab Emirates. Official vacancy REF119722M is a management appointment within Human Resources, with responsibility drawn from the employer's active job description.

Role purpose: We invite you to join the world of luxury hospitality at Raffles Dubai as our new Assistant Director People & Culture to act as deputy to the Director of People & Culture, supporting the leadership and delivery of the hotel’s People & Culture strategy while ensuring effective HR operations, colleague engagement, talent development and employee relations.

Management responsibilities: We invite you to join the world of luxury hospitality at Raffles Dubai as our new Assistant Director People & Culture to act as deputy to the Director of People & Culture, supporting the leadership and delivery of the hotel’s People & Culture strategy while ensuring effective HR operations, colleague engagement, talent development and employee relations.; The role is highly visible and hands-on, with a strong focus on leadership, empowerment, capability building and translating strategy into action.; KEY ROLES & RESPONSIBILITIES; People & Culture Leadership; Act as Deputy to the Director of People & Culture and lead the function in their absence.; Translate P&C strategy into clear actions and measurable outcomes.; Act as a trusted advisor and coach to leaders and managers.; Challenge constructively and address difficult people matters with confidence and professionalism.; Take ownership of issues and ensure timely follow-up and resolution.; Lead and develop the P&C team, promoting accountability and empowerment.; Employee Relations & Performance; Advise managers on employee relations, performance, conduct and workplace matters.

Candidate requirements: What will you bring to this role? ; PERSONAL ATTRIBUTES ; Strong leadership presence with the ability to influence at all levels.; Ability to speak up, challenge constructively and manage difficult conversations professionally.; Strong ownership, accountability and action-oriented mindset.; Forward-thinking and innovative, with a strong digital mindset and openness to new technologies and modern learning methodologies.; Excellent coaching, facilitation and communication skills.; Strategic thinker with a hands-on and pragmatic approach.; Strong focus on empowerment, people development and building capability.; High emotional intelligence, integrity and confidentiality.; Ability to build strong relationships in a multicultural environment.; Ability to manage multiple priorities and work effectively under pressure.; Strong understanding of luxury hospitality culture, standards and guest experience. ; Embrace the Raffles brand promise and luxury in your role and in all your interactions. ; Foster an inclusive environment where every individual feels valued and respected.; Create an environment where colleagues are empowered, supported and recognized.; Drive top performance to achieve exceptional results ; QUALIFICATIONS ; Master’s degree in Human Resources Management or Human Resources Development.; CIPD Chartered Member (MCIPD) or equivalent professional HR qualification is highly desirable.; EXPERIENCE ; Minimum 2–3 years’ experience as an Assistant Director People & Culture / HR or equivalent senior P&C role.; Minimum 10 years’ progressive HR/P&C experience, preferably within luxury five-star hospitality or an international luxury hotel group, with strong knowledge of luxury service standards, etiquette and brand positioning.; Strong experience in employee relations, leadership development, learning and development, and talent management.; Proven ability to design and deliver learning initiatives aligned with business and People & Culture strategy.;

Workplace and engagement: Full Time, onsite, based in Dubai, United Arab Emirates. Official employer vacancy REF119722M.

Responsibilities

• We invite you to join the world of luxury hospitality at Raffles Dubai as our new Assistant Director People & Culture to act as deputy to the Director of People & Culture, supporting the leadership and delivery of the hotel’s People & Culture strategy while ensuring effective HR operations, colleague engagement, talent development and employee relations.
• The role is highly visible and hands-on, with a strong focus on leadership, empowerment, capability building and translating strategy into action.
• KEY ROLES & RESPONSIBILITIES
• People & Culture Leadership
• Act as Deputy to the Director of People & Culture and lead the function in their absence.
• Translate P&C strategy into clear actions and measurable outcomes.
• Act as a trusted advisor and coach to leaders and managers.
• Challenge constructively and address difficult people matters with confidence and professionalism.
• Take ownership of issues and ensure timely follow-up and resolution.
• Lead and develop the P&C team, promoting accountability and empowerment.
• Employee Relations & Performance
• Advise managers on employee relations, performance, conduct and workplace matters.

Requirements

• What will you bring to this role?
• PERSONAL ATTRIBUTES
• Strong leadership presence with the ability to influence at all levels.
• Ability to speak up, challenge constructively and manage difficult conversations professionally.
• Strong ownership, accountability and action-oriented mindset.
• Forward-thinking and innovative, with a strong digital mindset and openness to new technologies and modern learning methodologies.
• Excellent coaching, facilitation and communication skills.
• Strategic thinker with a hands-on and pragmatic approach.
• Strong focus on empowerment, people development and building capability.
• High emotional intelligence, integrity and confidentiality.
• Ability to build strong relationships in a multicultural environment.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong understanding of luxury hospitality culture, standards and guest experience.
• Embrace the Raffles brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported and recognized.
• Drive top performance to achieve exceptional results
• QUALIFICATIONS
• Master’s degree in Human Resources Management or Human Resources Development.
• CIPD Chartered Member (MCIPD) or equivalent professional HR qualification is highly desirable.
• EXPERIENCE
• Minimum 2–3 years’ experience as an Assistant Director People & Culture / HR or equivalent senior P&C role.
• Minimum 10 years’ progressive HR/P&C experience, preferably within luxury five-star hospitality or an international luxury hotel group, with strong knowledge of luxury service standards, etiquette and brand positioning.
• Strong experience in employee relations, leadership development, learning and development, and talent management.
• Proven ability to design and deliver learning initiatives aligned with business and People & Culture strategy.

Skills

• Planning and scheduling
• Design management
• Business strategy
• Team leadership
• Performance reporting
• Multidisciplinary coordination

About AccorHotel

Raffles Hotels & Resorts ; The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. ; Raffles Dubai ; An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.; About the.

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