Accor · Abu Dhabi, UAE · Ref: 25092644
Website Accor
Hiring Hostess in Abu Dhabi, Abu Dhabi, United Arab Emirates
Hostess at Accor in Abu Dhabi-25092644
The Hostess is responsible for creating a warm, welcoming first impression for all guests. She manages reservations, greets guests upon arrival, and coordinates seating to ensure smooth restaurant operations and a pleasant dining experience. Maintain complete knowledge of: • Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range and dress code • Restaurant reservation procedures • Daily house count, arrivals, departures, VIP’s • Scheduled in-house group activities, locations and times • All department policies / service procedures • Answer telephone within 3 rings, using correct salutations and telephone etiquette.
💼 Full-time
🏢 On-site
Apply for this Job
Hostess
Accor · Abu Dhabi, United Arab Emirates
Posted: 2026-09-24
Job Summary
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Reference
25092644
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Company
Accor
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Job Title
Hostess
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Department
Customer Service
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Location
Abu Dhabi, Abu Dhabi, United Arab Emirates
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Experience
1
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About Accor
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
In addition, while each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Moreover, hospitality is a work of heart, Join us and become a Heartist®.
Working at Accor
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
In addition, while each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Moreover, hospitality is a work of heart, Join us and become a Heartist®.
Position Overview
The advertised position is for a Hostess at Accor in Abu Dhabi, United Arab Emirates. It offers responsibility for role-related tasks, coordination, and consistent work quality within the Customer Service team.
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Seniority
Entry Level
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Industry
Hospitality
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Employment Type
Full-time
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Work Model
On-site
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Job Location Type
Physical location
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Job Description
Role Purpose
The Hostess is responsible for creating a warm, welcoming first impression for all guests. She manages reservations, greets guests upon arrival, and coordinates seating to ensure smooth restaurant operations and a pleasant dining experience.
In addition, maintain complete knowledge of:. Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range and dress code.
Moreover, restaurant reservation procedures. Daily house count, arrivals, departures, VIP’s.
Therefore, scheduled in-house group activities, locations and times. All department policies / service procedures.
Meanwhile, answer telephone within 3 rings, using correct salutations and telephone etiquette..
Main Activities
Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.. Communicate reservation /cancellation changes to management as they arise throughout the shift..
In addition, monitor the preparation of own assignments, ensuring compliance to departmental standards.. Ensure that all menu’s, check folders are cleaned and in sufficient quantity..
Moreover, ensure that the hostess stand is cleaned and organized.. Review the Reservation book, pre-assign designated tables and follow up on all special requests..
Therefore, greet the guests at the entrance of the restaurant. Seat Guest accordingly to floor plan / being fair to each F&B Attendant..
Meanwhile, show guests their table which has been designated to them. Ensure that the guests are pleased with their table..
Delivery and Collaboration
Present the open menu to the guest.. Ensure that the tables are set to the best service of the guest..
In addition, anticipate heavy business times and organize procedures to handle waiting lines.. Be familiar with hotel services / activities to respond to guest inquiries accurately..
Moreover, to assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced.. To assist in Menu printing..
Therefore, to report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel standards..
Meanwhile, to maintain good working relationships with colleagues and all other departments.. To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
Key Responsibilities
- The Hostess is responsible for creating a warm, welcoming first impression for all guests. She manages reservations, greets guests upon arrival, and coordinates seating to ensure smooth restaurant operations and a pleasant dining experience.
Maintain complete knowledge of:
• Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range and dress code
• Restaurant reservation procedures
• Daily house count, arrivals, departures, VIP’s
• Scheduled in-house group activities, locations and times
• All department policies / service procedures
• Answer telephone within 3 rings, using correct salutations and telephone etiquette.
• Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
• Communicate reservation /cancellation changes to management as they arise throughout the shift.
• Monitor the preparation of own assignments, ensuring compliance to departmental standards.
• Ensure that all menu’s, check folders are cleaned and in sufficient quantity.
• Ensure that the hostess stand is cleaned and organized.
• Review the Reservation book, pre-assign designated tables and follow up on all special requests.
• Greet the guests at the entrance of the restaurant
• Seat Guest accordingly to floor plan / being fair to each F&B Attendant.
• Show guests their table which has been designated to them
• Ensure that the guests are pleased with their table.
• Present the open menu to the guest.
• Ensure that the tables are set to the best service of the guest.
• Anticipate heavy business times and organize procedures to handle waiting lines.
• Be familiar with hotel services / activities to respond to guest inquiries accurately.
• To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced.
• To assist in Menu printing.
• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel standards.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
Candidate Requirements
- 1 year of experience in 4–5-star hotel.
• Desirable: Female candidate. English speaker. Arabic and French are a plus.
• Previous experience in a Guest Service or Hostess role is an advantage.
• Excellent communication and interpersonal skills.
• Pleasant, professional appearance and grooming.
• Strong organizational skills and ability to multitask.
Required Skills
Verified role focus: Customer Service; Hospitality. Editorial career guidance — review the official qualifications for role-specific technicalsoftwarecommunicationsafety and stakeholder-management skills.
Compensation and Benefits
- Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Salary Insights
Final compensation may depend on experience, qualifications, interview performance, shift requirements, internal grading, and the employer’s approved compensation structure.
Why This Job Is a Great Opportunity
This verified Hostess vacancy offers direct involvement in hospitality work with Accor in Abu Dhabi. The official description highlights responsibilities and qualifications specific to the advertised project or discipline, with direct application through the employer's authorised ATS.
Location and Map
This role is listed in Abu Dhabi, Abu Dhabi, United Arab Emirates. Candidates should confirm the exact workplace, shift arrangement, travel expectations, and reporting location directly with the employer.
Frequently Asked Questions
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Is visa sponsorship available?
Visa sponsorship status is listed in the job summary. Candidates should confirm final eligibility directly with the employer.
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Job Application Notice
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Hostess
Accor · Abu Dhabi, United Arab Emirates
Posted: 2026-09-24
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