General Manager - WAKA Restaurant

Job details

Job overview

AccorHotel is recruiting a General Manager – WAKA Restaurant in Ras Al-Khaimah, United Arab Emirates. Official vacancy REF120132D is a management appointment within Other, with responsibility drawn from the employer's active job description.

Role purpose: WAKA Restaurant is seeking a dynamic and results-driven General Manager to lead our restaurant operations in Ras Al-Khaimah, United Arab Emirates.

Management responsibilities: WAKA Restaurant is seeking a dynamic and results-driven General Manager to lead our restaurant operations in Ras Al-Khaimah, United Arab Emirates.; As General Manager, you will be responsible for overseeing all aspects of daily restaurant operations, managing a diverse team, and ensuring exceptional customer experiences that align with our brand standards.; This is a leadership position that requires a professional, decisive, and customer-focused individual who can drive operational excellence and motivate staff to achieve organizational goals.; Oversee all daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service delivery; Supervise, train, and motivate restaurant staff, fostering a positive work environment and promoting professional development; Manage staff scheduling, performance evaluations, and disciplinary actions in accordance with company policies; Ensure consistent delivery of high-quality food and beverage service that exceeds customer expectations; Monitor and control food costs, labor expenses, and overall budget adherence to maximize profitability; Maintain inventory levels, manage supplier relationships, and coordinate ordering of food and beverage supplies; Implement and enforce health, safety, and sanitation standards in compliance with local regulations and company guidelines; Address customer concerns and complaints promptly and professionally to maintain customer satisfaction and loyalty; Analyze sales performance, identify trends, and develop strategies to increase revenue and market share

Candidate requirements: 3-5 years of proven experience in restaurant or hospitality outlet management; Strong leadership and staff supervision skills with the ability to motivate and develop team members; Excellent customer service orientation with a commitment to delivering exceptional guest experiences; Proficiency in restaurant management systems and point-of-sale (POS) technology; Solid understanding of financial management, budgeting, and cost control principles; Knowledge of food safety standards, health regulations, and sanitation best practices; Strong organizational and time management skills with the ability to multitask in a fast-paced environment; Excellent communication and interpersonal skills in English; multilingual abilities are preferred; Problem-solving abilities and sound decision-making skills under pressure; Proficiency in inventory management and supplier coordination; Experience working in multicultural environments and familiarity with UAE hospitality standards is preferred; Conflict resolution and negotiation skills; Ability to analyze performance data and implement process improvements;

Workplace and engagement: Full Time, onsite, based in Ras Al-Khaimah, United Arab Emirates. Official employer vacancy REF120132D.

Responsibilities

• WAKA Restaurant is seeking a dynamic and results-driven General Manager to lead our restaurant operations in Ras Al-Khaimah, United Arab Emirates.
• As General Manager, you will be responsible for overseeing all aspects of daily restaurant operations, managing a diverse team, and ensuring exceptional customer experiences that align with our brand standards.
• This is a leadership position that requires a professional, decisive, and customer-focused individual who can drive operational excellence and motivate staff to achieve organizational goals.
• Oversee all daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service delivery
• Supervise, train, and motivate restaurant staff, fostering a positive work environment and promoting professional development
• Manage staff scheduling, performance evaluations, and disciplinary actions in accordance with company policies
• Ensure consistent delivery of high-quality food and beverage service that exceeds customer expectations
• Monitor and control food costs, labor expenses, and overall budget adherence to maximize profitability
• Maintain inventory levels, manage supplier relationships, and coordinate ordering of food and beverage supplies
• Implement and enforce health, safety, and sanitation standards in compliance with local regulations and company guidelines
• Address customer concerns and complaints promptly and professionally to maintain customer satisfaction and loyalty
• Analyze sales performance, identify trends, and develop strategies to increase revenue and market share

Requirements

• 3-5 years of proven experience in restaurant or hospitality outlet management
• Strong leadership and staff supervision skills with the ability to motivate and develop team members
• Excellent customer service orientation with a commitment to delivering exceptional guest experiences
• Proficiency in restaurant management systems and point-of-sale (POS) technology
• Solid understanding of financial management, budgeting, and cost control principles
• Knowledge of food safety standards, health regulations, and sanitation best practices
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment
• Excellent communication and interpersonal skills in English
• multilingual abilities are preferred
• Problem-solving abilities and sound decision-making skills under pressure
• Proficiency in inventory management and supplier coordination
• Experience working in multicultural environments and familiarity with UAE hospitality standards is preferred
• Conflict resolution and negotiation skills
• Ability to analyze performance data and implement process improvements

Skills

• Quality management
• Team leadership
• Performance reporting
• Multidisciplinary coordination

About AccorHotel

AccorHotel is the official employer for this UAE management vacancy and provides engineering, consultancy, programme delivery and infrastructure services across complex projects.

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