talabat (Delivery Hero) · Dubai, UAE · Ref: 261020260106
Website talabat (Delivery Hero)
Hiring Customer Service Advisor - instashop in Dubai, United Arab Emirates
Customer Service Advisor – instashop at talabat (Delivery Hero) in Dubai – Ref 261020260106
talabat (Delivery Hero) is recruiting a Customer Service Advisor – instashop in Dubai, United Arab Emirates.
💼 FULL_TIME
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Customer Service Advisor – instashop
talabat (Delivery Hero) · Dubai, United Arab Emirates
Closing Date: 2026-12-15 | Posted: 2026-10-14
Job Summary
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Reference
261020260106
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Company
talabat (Delivery Hero)
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Job Title
Customer Service Advisor – instashop
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Location
Dubai, United Arab Emirates
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Experience
2+
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Valid Through
2026-12-15
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About talabat (Delivery Hero)
talabat (Delivery Hero)
Working at talabat (Delivery Hero)
talabat provides local delivery services and restaurant-partner technology within Delivery Hero.
Position Overview
talabat (Delivery Hero) has listed a Customer Service Advisor – instashop vacancy in Dubai, United Arab Emirates. Candidates should be prepared to follow established procedures, manage assigned responsibilities, and contribute to team objectives.
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Seniority
Associate
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Industry
Food Delivery & E-commerce
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Employment Type
FULL_TIME
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Arabic Required
Preferred/advantageous; not stated as mandatory
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Direct Apply
FALSE
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Job Description
Role Purpose
ROLE talabat (Delivery Hero) is recruiting a Customer Service Advisor – instashop in Dubai, United Arab Emirates. RESPONSIBILITIES Respond to inbound calls and messages from customers and partners; establish the issue and resolve enquiries; coordinate order problems with rider and partner support teams; meet response, quality and customer satisfaction targets.
In addition, rEQUIREMENTS High-school qualification or equivalent and at least two years in customer service or a call centre.
Main Activities
English is required and Arabic is advantageous. Must handle high call volumes, resolve problems and work rotating shifts, including weekends.
In addition, eMPLOYMENT Full-time.
Delivery and Collaboration
Work model: not disclosed. PAY AND BENEFITS Salary amount not disclosed.
In addition, role-specific benefits not disclosed. APPLY https://jobs.smartrecruiters.com/DeliveryHero/744000155438819-customer-service-advisor-instashop?oga=true
Key Responsibilities
- Respond to inbound calls and messages from customers and partners
- establish the issue and resolve enquiries
- coordinate order problems with rider and partner support teams
- meet response, quality and customer satisfaction targets.
Candidate Requirements
- High-school qualification or equivalent and at least two years in customer service or a call centre. English is required and Arabic is advantageous. Must handle high call volumes, resolve problems and work rotating shifts, including weekends.
Required Skills
Communication; teamwork; operational coordination
Compensation and Benefits
Salary Insights
Final compensation may depend on experience, qualifications, interview performance, shift requirements, internal grading, and the employer’s approved compensation structure.
Why This Job Is a Great Opportunity
Role focus: Respond to inbound calls and messages from customers and partners.
Location and Map
This role is listed in Dubai, United Arab Emirates. Candidates should confirm the exact workplace, shift arrangement, travel expectations, and reporting location directly with the employer.
Frequently Asked Questions
How can I apply for this job?
Use the official application link provided on this page and review the employer requirements before submitting your application.
Is this job posted by LinkatoJobs?
No. LinkatoJobs shares verified job information for candidate convenience. The employer or its official hiring platform manages the recruitment process.
Is visa sponsorship available?
Visa sponsorship status is listed in the job summary. Candidates should confirm final eligibility directly with the employer.
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Job Application Notice
This job posting for Customer Service Advisor – instashop at talabat (Delivery Hero) is shared on LinkatoJobs for informational purposes only. LinkatoJobs is not the employer and is not involved in the hiring process. Applicants should verify all job details directly through the official company website or application page before applying.
Apply for this Job
Customer Service Advisor – instashop
talabat (Delivery Hero) · Dubai, United Arab Emirates
Closing Date: 2026-12-15 | Posted: 2026-10-14
To apply for this job please visit jobs.smartrecruiters.com.