Sales Manager - MICE

Job details

Job overview

AccorHotel is recruiting a Sales Manager – MICE in Dubai, United Arab Emirates. Official vacancy REF118569W is a management appointment within Customer Service, with responsibility drawn from the employer's active job description.

Role purpose: Bring your passion for sales, events, and creating unforgettable experiences to Mama Shelter Dubai!

Management responsibilities: Bring your passion for sales, events, and creating unforgettable experiences to Mama Shelter Dubai!; As our Sales Manager – MICE, you'll drive MICE and group business, build strong client relationships, and bring creative opportunities to the table.; Ready to make some business magic happen? 🎯✨; 🎯 Drive MICE Business : Develop and execute sales strategies to grow meetings, incentives, conferences, exhibitions, events, and group business for Mama Shelter Dubai.; 🤝 Build Relationships : Identify and develop strong partnerships with corporate clients, event agencies, DMCs, PCOs, and key industry partners while growing existing accounts.; 📞 Be Out There : Conduct sales calls, client meetings, site inspections, presentations, networking activities, and industry events to generate new business and showcase what Mama has to offer.; 💼 Convert Opportunities : Manage MICE enquiries from first contact through proposal, negotiation, confirmation, and handover, ensuring a smooth journey from enquiry to event.; 💡 Sell with Creativity : Prepare and negotiate proposals, contracts, packages, and solutions that meet client needs while supporting Mama's commercial objectives.; 📈 Own the Numbers : Monitor your sales pipeline, revenue forecasts, conversion rates, and performance, providing regular updates and insights to the Director of Sales.; 🌟 Know Your Market : Stay on top of Dubai's MICE trends, competitors, venues, and industry developments to spot new opportunities and keep Mama ahead of the game.; 🤜🤛 Team Mama : Work closely with Revenue, Marketing, Events, F&B, Reservations, Front Office, and Operations to ensure every MICE experience runs smoothly from start to finish.; ❤️ Keep Them Coming Back : Follow up with clients before, during, and after events to ensure satisfaction, build loyalty, and turn successful events into repeat business.

Candidate requirements: MADE FOR YOU? ONLY IF… ; 🎯 You know MICE: You’ve got 3–5 years of hospitality sales experience, ideally with a strong focus on MICE, events, or group business, and you know the Dubai market inside out.; 📈 You’re driven by results : Sales targets motivate you. You know how to build a pipeline, convert opportunities, and turn business into revenue.; 🤝 Relationships are your thing : You’re confident building strong connections with corporate clients, agencies, DMCs, PCOs, and industry partners and making sure they keep coming back.; 💡 You bring the energy : Confident, creative, and comfortable being out in the market, you’re not afraid to pick up the phone, make the connection, or put Mama in the spotlight.; 🗣️ You know how to sell the story : Great communication, presentation, negotiation, and relationship-building skills are part of your toolkit.; 🧠 You’re organized (even when it gets crazy) : You can manage multiple leads, meetings, proposals, and deadlines without losing sight of the details. 🎪; 💻 You’re tech-savvy : Comfortable with CRM systems, Microsoft Office, and hotel systems, you know how to keep your pipeline and sales activity on point.; 🪩 You’re a MAMA person : Flexible, proactive, and always ready to meet clients, attend networking events, trade shows, and industry functions because great business doesn’t always happen behind a desk.;

Workplace and engagement: Full Time, onsite, based in Dubai, United Arab Emirates. Official employer vacancy REF118569W.

Responsibilities

• Bring your passion for sales, events, and creating unforgettable experiences to Mama Shelter Dubai!
• As our Sales Manager – MICE, you'll drive MICE and group business, build strong client relationships, and bring creative opportunities to the table.
• Ready to make some business magic happen? 🎯✨
• 🎯 Drive MICE Business : Develop and execute sales strategies to grow meetings, incentives, conferences, exhibitions, events, and group business for Mama Shelter Dubai.
• 🤝 Build Relationships : Identify and develop strong partnerships with corporate clients, event agencies, DMCs, PCOs, and key industry partners while growing existing accounts.
• 📞 Be Out There : Conduct sales calls, client meetings, site inspections, presentations, networking activities, and industry events to generate new business and showcase what Mama has to offer.
• 💼 Convert Opportunities : Manage MICE enquiries from first contact through proposal, negotiation, confirmation, and handover, ensuring a smooth journey from enquiry to event.
• 💡 Sell with Creativity : Prepare and negotiate proposals, contracts, packages, and solutions that meet client needs while supporting Mama's commercial objectives.
• 📈 Own the Numbers : Monitor your sales pipeline, revenue forecasts, conversion rates, and performance, providing regular updates and insights to the Director of Sales.
• 🌟 Know Your Market : Stay on top of Dubai's MICE trends, competitors, venues, and industry developments to spot new opportunities and keep Mama ahead of the game.
• 🤜🤛 Team Mama : Work closely with Revenue, Marketing, Events, F&B, Reservations, Front Office, and Operations to ensure every MICE experience runs smoothly from start to finish.
• ❤️ Keep Them Coming Back : Follow up with clients before, during, and after events to ensure satisfaction, build loyalty, and turn successful events into repeat business.

Requirements

• MADE FOR YOU? ONLY IF…
• 🎯 You know MICE: You’ve got 3–5 years of hospitality sales experience, ideally with a strong focus on MICE, events, or group business, and you know the Dubai market inside out.
• 📈 You’re driven by results : Sales targets motivate you. You know how to build a pipeline, convert opportunities, and turn business into revenue.
• 🤝 Relationships are your thing : You’re confident building strong connections with corporate clients, agencies, DMCs, PCOs, and industry partners and making sure they keep coming back.
• 💡 You bring the energy : Confident, creative, and comfortable being out in the market, you’re not afraid to pick up the phone, make the connection, or put Mama in the spotlight.
• 🗣️ You know how to sell the story : Great communication, presentation, negotiation, and relationship-building skills are part of your toolkit.
• 🧠 You’re organized (even when it gets crazy) : You can manage multiple leads, meetings, proposals, and deadlines without losing sight of the details. 🎪
• 💻 You’re tech-savvy : Comfortable with CRM systems, Microsoft Office, and hotel systems, you know how to keep your pipeline and sales activity on point.
• 🪩 You’re a MAMA person : Flexible, proactive, and always ready to meet clients, attend networking events, trade shows, and industry functions because great business doesn’t always happen behind a desk.

Skills

• Contract management
• Commercial management
• Team leadership
• Client management
• Performance reporting
• Multidisciplinary coordination

About AccorHotel

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!; These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.. . Whatever your role, we're all here to make the customer experience as unforgettable as possible.; Our mission: to bring little moments of happiness to people.. . Our growth has enabled us.

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